Accurate Inspections LLC

In 2011 I purchased my first home. Jason Murton came highly recommended by my real estate person. He was at the house before I got there with a ladder set up, a radon detection kit set up in the basement, all faucets running, very prepared. He was very friendly and had a nice personality. However, I felt he rushed through the entire process, speaking very fast, not giving much opportunity for me to take notes or ask many questions. He pointed out what I consider to be silly things like my air conditioner not being 100% level, or the fact that I needed a digital thermostat installed and that I needed springs on my storm doors. Two months after I moved in, I noticed that one of my windows was leaking underneath the trim. I pressed against the wall and it was just mush. Now seven months later, four of my windows show signs of leaking. Feeling/looking underneath the trim, the wood is rotted and has been for some time. This is not a new problem and one that, now looking back, is something I feel that Jason should have noticed. I have had two “handy men” over that told me within 5 minutes of looking at the windows that are not the right size. I feel like that is something a home inspector should point out. I was also told my basement didn’t leak. It leaks.

I was a bit hesitant to use Les after reading his recent reviews on Angie’s List. I cannot tell you how happy I am that I went through with him as the inspector. He was there before me; he spent 2 hours going through the entire house with us and answering all the questions I had. I would recommend him to everyone if they want a thorough no BS inspection. I am not sure why the other feedback is so negative because he was excellent for us.

Once the inspection was over, I had additional questions. I left multiple voice messages requesting a call back. When I spoke with a person at the office (more than once), they also stated they would let the inspector know I was trying to reach him. Crickets. The inspector never returned my call. It’s been nearly 6 months without any follow up from the company or the inspector. The inspector did miss a huge hole that was under a board next to the exterior basement wall. To be fair, I did not lift up the board, either, but I believe an inspector should have realized it was out of the ordinary and should have taken the time to look under the board to figure out why it was there in the first place. The hole is 2x2x4′ deep. I had to deal with a flooding problem in my basement the first month I moved in. I liked the inspector, but I feel he should have been a bit more thorough. I give 3 stars due to the lack of communication and follow up request after the inspection. A friend of mine bought a house soon after I did and I recommended she go with another company even though AI has good Google reviews.

Accurate Inspections continues to impress me every single time! From start to finish, Erica is a delight to work with and always accommodates my clients needs for scheduling and provides fabulous customer service. Paul & Jeff have extensive knowledge in every type of home. They do an outstanding job at helping my clients understand what they are purchasing, answering questions and providing helpful info regarding home owner maintenance. Accurate Inspections serves an important role in my day to day business and I know I can count on them 100% of the time.

If you aren’t a DIY type of person or nervous about buying a home it’s in your best interest to avoid this company. They will downplay the severity of several issues (like a water heater may normally leak a little despite this one being rusted almost all the way through) or completely ignore them. Actually told me that asbestos in the walls was a good thing because its a good insulator and I won’t have to replace it. We paid $400 for our inspection that lasted all of half an hour and only focused on the things that his company would be able to fix if we contracted them while ignoring other issues. Exaggerated the severity of things like they “won’t let you buy this house without GFCI outlets”. Didn’t buy the house as the whole deal seemed shady when they advised me not to tell my lender some things wrong with the house but make sure I had an escrow account for repairs. I had another inspector at a different house (which we actually bought) do a more thorough inspection elsewhere for about 1/2 of that Definitely not worth the price. Poor quality compared to value

I had a home buyers inspection and the inspector from Accurate Inspections was very knowledgeable and very helpful during the inspection. This is my first home and I am not very experienced with what I should be looking for when buying. He walked me through every nook and cranny and taught me so many ways to maintain my home to cut costs in the long run. He was very trustworthy and being a contractor by trade, he had a lot of valuable information to share. I feel a lot more comfortable with the home I am buying and I feel more prepared to handle when things go wrong in the future. I had a great experience and would definitely use them again in the future!!